Privacy Policy
Last updated 2026-09-10. Changes take effect on the date shown here and are not retroactive: information collected earlier remains governed by the commitments that were in force when it was collected.
Scope
ADN handles three categories of information: account information for agent operators, dealer users, and dealership representatives who contact us — including what the dealer onboarding form collects (dealership or group name; store names, cities, and states; a contact name, email address, and phone number; an inventory provider name; and, optionally, CRM lead-intake addresses for all stores or individual stores, used to create the account, deliver SFTP credentials, and finish setup); vehicle, pricing, and dealership information supplied by participating dealers; and consumer information a person chooses to share through an AI agent in order to complete a transaction. Today that can include your name, the contact details you choose to share, any comments you add for the dealership, and the vehicle and quote you were discussing. As capabilities are added, the specific information in the third category may expand. Any expansion is governed by the consent commitment below and reflected in an updated version of this policy.
Consent
We do not transmit consumer personal information to a dealer, an OEM, or a third-party service provider without the specific, informed consent of the person it describes. Consent is per-purpose and per-recipient: agreeing to share contact information with a dealership is not consent to a credit inquiry, and consent given for one capability does not extend to another. Before any consumer information leaves the network, the person is shown a plain-language description of what will be shared, who will receive it, and why.
How consent is obtained
Because ADN is accessed through AI agents, these disclosures are presented by the agent you are using, and what reaches the network is that agent’s attestation that you agreed. We record the exact disclosure text the agent was required to present to you, the time of the attestation, and the identity of the agent that relayed it. Consents recorded before this capability existed are retained as a cryptographic hash of the disclosure text.
Requests submitted through the anonymous lead path reach the dealership marked as not independently verified: what the dealership receives is the agent’s attestation of your consent, and ADN does not itself confirm your identity or contact details.
Some agents connect to the network without a verified operator. A request relayed by an unverified agent carries an attestation we cannot attribute to a known operator, so it is accepted only within strict per-dealership delivery budgets and is labeled as unverified when it reaches the dealership. Requests beyond those budgets are held for the dealership’s review before any of your information is passed on.
If we ever ask you to confirm an email address, we use that address only to complete the confirmation. It is never shared with a dealership or anyone else unless you separately consent to share it.
Service providers
Dealer onboarding submitted on this site is protected by Cloudflare Turnstile (a bot check that does not track you across sites), and the confirmation and credential emails it triggers are delivered through Resend. Contact details submitted with a verified dealer onboarding request are retained as operational account records for support and follow-up, including when a request does not complete; unverified submissions are deleted when they expire, and you can ask us to remove your contact details at the address below. Any submitted CRM lead-intake addresses are copied into each store’s CRM delivery-route proposal, retained as operational account data used to route leads, and are retained alongside the request. If you email us at the address below, the message is retained in our mailbox until we delete it. We also use Resend to deliver consented handoffs and leads to the dealership you chose; that delivery contains only the information the disclosure described.
Anthropic — when you use the site’s inventory chat, the text you type is processed by Anthropic (the AI model provider) to generate responses. Chat messages are not used to train Anthropic’s models under our API terms.
Cloudflare Turnstile — the chat runs Cloudflare’s Turnstile abuse check in your browser before messages are accepted; Cloudflare processes connection metadata for that purpose. The check runs invisibly and never asks you to solve anything. Cloudflare’s handling of that data is described in its Turnstile Privacy Addendum.
Retention and deletion
Consumer information held inside the network is redacted on a fixed schedule: immediately when a dealership declines a request, when a request expires without action, and otherwise retained for up to 180 days, after which it is redacted. What remains after redaction is the consent record — a cryptographic hash of the disclosure text, the time of the attestation, and the identity of the relaying agent — with the personal details removed. Once a handoff or lead has been delivered, the dealership’s copy is governed by that dealership’s own privacy policy; redaction inside ADN does not recall it.
Inventory-chat transcripts are retained for no later than 90 days and are reviewable by network operators for quality and abuse prevention.
What we don’t do
We do not sell personal information and do not use consumer information for advertising. Dealer inventory and pricing information is not consumer personal information; sharing it is the network’s purpose.